Sales Policy

NEW CUSTOMERS

You must be a legitimate retailer with a state-issued resale-tax certificate to purchase wholesale goods from Hanna's Handiworks. You must sign up online before you can view our products. In order to create an account, we require a copy of your tax ID to keep on file. You may email it to info@hannashandiworks.com or fax a copy to 816-373-8165.

Hanna's Handiworks offers Net 30 terms to firms with a favorable credit rating. You must submit a credit application, including references from three companies with which you do regular Net 30 terms.

All firms applying for credit will be subject to approval by our credit reporting agency, Lyon Credit Services. To apply for credit approval, click the link below and print a credit application. Fax the completed application to 816-373-8165 or mail to:

Hanna's Handiworks, LLC
350 Space Center Dr.
Lee's Summit, MO 64063

FAX IT TO US, IT'S FASTER!

Click here to download our Credit Application

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NET 30 PAYMENT TERMS
We require credit card or check payment on first orders. Once the credit application has been approved, you will be eligible to receive Net 30 terms for subsequent orders (please allow at least 10 business days for processing). Net 30 invoices must be paid by check only.

If for any reason your payment is late, a monthly finance charge of 1.5% will be added to your account balance. If the account is placed for collection, you will be responsible for all fees and collection costs. In addition, you will no longer be able to purchase from Hanna's using Net 30; your account would immediately revert back to pre-paid.

PAYMENT METHODS
Hanna's accepts all major credit cards as payment. Cards will not be charged until the order is shipped. Please include credit card number and expiration date when checking out. You may also pay with a business or cashiers check. Orders will not be shipped until payment is received. Mail check payment to:

Hanna's Handiworks, LLC
350 Space Center Dr.
Lee's Summit, MO 64063

All returned checks will be subject toa $25.00 fee, and must be paid with a cashier's check or money order.

Hanna's does not ship C.O.D.

MINIMUM ORDERS
We have no minimum amount for orders. Product must be ordered in at least the minimum quantity listed, and must be ordered in multiples of that number for higher quantities.

RETURNS & DAMAGES
Merchandise may be returned to Hanna's for a refund (less shipping) if: Hanna's has been notified 10 days after receipt of merchandise, there are no price stickers or other markings on the product, and the product is in the original packaging in resalable condition. There will be a 15% restocking fee charged on all returns.

Damages must be called in to Hanna's office within 10 days of receipt of the merchandise. Hanna's will determine if the product will be picked up. Credit will be applied to your account.

CANCELING AN ORDER
Notification of cancellation must be received in writing at least two weeks (14 days) prior to the ship date. All refused orders will be charged a 15% restocking fee plus all freight charges incurred.

SHIPPING
We ship via UPS. Shipping charges will vary according to the size and weight of your order. Rates are charged at regular UPS Commercial Ground Rates.

AVAILABILITY
All items are subject to availability. If an item is not available we reserve the right to place it on back order status and notify you of the expected ship date.

PLEASE NOTE...
All prices are wholesale prices, and subject to change without notice. Hanna's reserves the right to change payment terms of customers when payments are received late or checks are returned by your bank.