Sales Policy

New Customers

You must be a licensed retailer with a valid state, federal or international sales and use tax license, retail business license and/or reseller’s permit to purchase wholesale goods from Hanna’s Handiworks. In order to create your account, we require a copy of this information to keep on file. If you’re ready to register for a retailer account, begin HERE.

Hanna’s Handiworks offers Net 30 terms to businesses with a favorable credit rating. You must submit a credit application, including references from three companies with whom you do regular Net 30 terms.

All businesses applying for credit will be subject to approval by our credit reporting agency, Lyon Credit Services. To apply for credit approval, click the link below and print a credit application. Then fax the completed application to (816) 373-8165 or mail it to:

Hanna’s Handiworks, LLC
350 NW Space Center Dr.
Lee’s Summit, MO 64064

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Click here to download our Credit Application

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Net 30 Payment Terms

We require credit card or check payment on all first orders, with credit card-only payments online. After your initial order, Hanna’s offers Net 30 terms for customers who have provided us their credit information, allowed time for processing (approximately ten business days), provided an authorized signature of the person(s) guaranteeing payment, and received a favorable rating from Lyon Credit Services, our credit reporting company. Net 30 invoices must be paid by check or credit card within 30 days of ordering processing. Please note: a 3% charge will incur if you choose to pay by credit card. All returned checks will be subject to a $25.00 fee, and must then be paid by a cashier’s check or money order.

If for any reason your payment is late, a monthly finance charge of 1.5% will be added to your account balance. If a delinquent account is placed for collection, you will be responsible for all fees and collection costs. In addition, you will no longer be able to purchase from Hanna’s using Net 30 terms; your account would immediately revert back to pre-paid status. Hanna’s does not ship C.O.D.

Payment Methods

Hanna's accepts Visa, Mastercard, Discover and American Express as payment. Cards will not be charged until the order is shipped. Please include your credit card number and expiration date when placing an order. If ordering via mail, you may also pay with a business check, cashier’s check or money order. Orders will not be shipped until payment is received. Mail check payments to:

Hanna’s Handiworks, LLC
350 Space Center Dr.
Lee’s Summit, MO 64064

All returned checks will be subject to a $25.00 fee, and then must be paid with a cashier’s check or money order.

Placing an Order

If you are an existing Hanna's customer, you may place your order online, by phone, fax, or at any one of our markets. A new applicant with valid business license and tax ID may purchase from us only after account approval. If you are new to Hanna's and would like to become an approved retailer, start by registering for an account.

Minimum Orders

We do not require minimum opening amounts or set requirements on reorders, but we do sell by minimum quantity specified per product. These per-item minimums apply whether you’re buying online, from our catalogs, or in our Showroom(s). When placing an order, please remember to order by the minimum quantity specified with each product; larger quantities must be ordered in multiples of that number. For example: If the minimum quantity of an item is 6, you must order at least 6 pieces. If you would like more than 6 pieces, then you must order in multiples of 6; in this instance, 12, 18, 24 and so on.


All items are subject to availability. If an item is not available, we reserve the right to place it on backorder status. Backorders will be shipped as they become available.

Returns & Damages

Merchandise may be returned to Hanna’s for a refund (less shipping), if the following conditions are met: Hanna’s Handiworks has been notified within 10 days upon receipt of merchandise, there are no price stickers or other markings of any kind on the product, and the product is in the original packaging in resalable condition. There will be a 15% restocking fee charged on all returns.

Damages must be called into Hanna’s Handiworks home office within 10 days upon receipt of merchandise. Hanna’s will determine if the product will be picked up. Any credits issued will be applied to your account.

Canceling an Order

Notification of cancellation must be received in writing. All orders MUST be canceled no later than 60 days from order being placed. Any order canceled after 60 days will incur a 15% cancellation fee. Any orders refused at time of shipment will be charged 15% restocking fee plus 15% cancellation fee and all freight charges incurred.


We ship via FedEx Ground or common carrier. Shipping charges vary according to the size and weight of your order. Rates are charged at standard FedEx Commercial Ground Rates from Lee's Summit, MO. In an effort to expedite orders in an efficient manner, we are unable to call customers prior to shipping orders.

Pick Up Orders

Arrangements can be made for orders to be picked up at our warehouse, however, orders must be picked up within 5 days of the specified date or the order will be shipped FOB Lee's Summit, MO.


All items are subject to availability. If an item is not available, we reserve the right to place it on backorder status if applicable and will notify you of the expected ship date.

Please Note…

Our prices are wholesale prices and subject to change without notice. Hanna’s Handiworks reserves the right to change payment terms of customers when payments are received late or checks are returned by your bank. Actual product colors may vary from colors shown due to print and monitor variations.

Customer Care

Our friendly staff is available to assist you 7am-5pm M-TH and 7am-4:30pm F CST/CDT. You may reach us at (800) 899-7009 or